Privacy Policy

Last updated: 12/02/2004

 

 

1. Introduction

This Privacy Policy is provided by RaffleMan Ltd (“we”, “us”, “our”), a company registered in England and Wales.
This policy explains how we collect, use, store, and protect your personal data when you use the RaffleMan website (the “Website”) and participate in our competitions or subscription services (together, the “Services”).

We are the data controller of your personal data for the purposes of the UK General Data Protection Regulation (“UK GDPR”).

 

 

2. What This Policy Applies To

This Privacy Policy applies to:

  • Your use of our Website

  • Your participation in competitions

  • Your subscription to Raffle Man services

Third-party platforms, payment providers, or tools we use (such as payment processors or hosting providers) operate under their own privacy policies. We encourage you to review those separately.

 

 

3. Personal Data We Collect

The personal data we collect depends on how you interact with our Services.

A. Identity & Account Data

Collected when you create an account, enter competitions, or subscribe:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Residential address

  • Username and password

B. Competition & Usage Data

Generated when you use the Website:

  • Competition entries

  • Subscription status

  • Usage history and preferences

  • Interaction data (such as pages viewed and actions taken)

C. Communications Data

Collected when you contact us:

  • Name

  • Email address

  • Any information you choose to provide in messages or support requests

If you do not provide required personal data, we may be unable to provide parts of the Services.

 

 

4. Sensitive Personal Data

We do not intentionally collect sensitive personal data (such as information relating to health, race, religion, biometric data, or sexual orientation).

Please do not submit sensitive information through the Website.
If you voluntarily make such information public, it will be treated as data made manifestly public by you.

 

 

5. How We Collect Your Data

We collect personal data:

  • Directly from you (account registration, subscriptions, competition entries, contact forms)

  • Automatically through your use of the Website (usage and interaction logs)

If we introduce cookies or similar tracking technologies, this policy will be updated accordingly.

 

 

6. How and Why We Use Your Personal Data

We only use your personal data where we have a lawful basis under UK GDPR, including:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests, where these do not override your rights

Purposes for Using Your Data

We use your data to:

  • Create and manage user accounts

  • Process competition entries and subscriptions

  • Contact winners and deliver prizes

  • Verify identity and eligibility

  • Provide Website functionality

  • Improve and secure our Services

  • Prevent fraud and abuse

  • Meet legal, regulatory, and accounting obligations

  • Carry out internal analysis and business planning

  • Support corporate transactions (e.g. sale or restructuring)

 

 

7. Marketing Communications

We may send you marketing communications about Raffle Man, including:

  • Email marketing

  • SMS / text message marketing

We will only send marketing communications where permitted by law.

Opting Out

You can opt out at any time by:

  • Clicking the unsubscribe link in emails

  • Replying STOP to SMS messages

  • Contacting us directly

We never sell your personal data to third parties for marketing purposes.

 

 

8. Who We Share Your Data With

We may share your personal data with trusted third parties, including:

  • Payment processors

  • Website hosting and cloud storage providers

  • IT and technical support providers

  • Professional advisers (legal, accounting, auditing)

  • Regulators, law enforcement, or courts where legally required

  • Parties involved in a corporate transaction

All third parties are required to handle your data securely and lawfully.

 

 

9. How Long We Keep Your Data

We retain your personal data:

  • While your account remains active

  • For up to 6 years afterwards for legal, tax, and accounting purposes

After this period, data will be securely deleted or anonymised.

 

 

10. International Data Transfers

We do not currently transfer personal data outside the UK.

If this changes, we will:

  • Use lawful transfer safeguards

  • Update this Privacy Policy

  • Notify you where legally required

 

 

11. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request erasure (in certain circumstances)

  • Restrict processing

  • Object to processing, particularly marketing

  • Request data portability

  • Not be subject to automated decision-making

To exercise your rights, please contact us and provide sufficient information to verify your identity.

 

 

12. Data Security

We use appropriate technical and organisational measures to protect your personal data, including access controls and monitoring systems.

We have procedures in place to manage suspected data breaches and will notify affected individuals and regulators where required by law.

For online safety guidance, visit www.getsafeonline.org.

 

 

13. Complaints

If you have concerns about how we handle your data, please contact us first.

You also have the right to complain to the Information Commissioner’s Office (ICO):

  • Website: ico.org.uk

  • Phone: 0303 123 1113

 

 

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Any significant changes will be communicated via the Website or by email.

 

 

15. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Email: rafflemancomps@gmail.com